rose’s alterations

FAQ

 

Pickup and Delivery

No scheduling needed! We will be in your area twice a week. Just have your bag out by 8am.
When you sign up we set you up for automatic billing using a credit card as clothes are delivered back to you.
No worries! There are no minimum orders required and you may use us whenever you need to.
Using your Superior Cleaners bag we provide place the bag with your clothing on your front door so our driver may see it and pick it up.
After your clothes are cleaned we hang them up.
Many of our customers pin us a note on the item they need altered, or you may contact us.
Please pin a note on the item with a little detail about the nature of the stain so that we know how best to treat it.
We pickup and deliver twice a week. delivery days will depend on which route your area is in.
We will provide you with a dry-cleaning bag to use and then from there just have your bag out for our driver to see with your clothes you would like cleaned.
Nope, our route pickup and delivery service has no delivery charges, monthly fees, or any minimum requirements.

General

We are open Monday-Friday from 7am-530pm and Saturday from 8am-12 pm we are closed on Sundays.
Customers will be notified in advanced if we are closed for holiday.
Yes, our seamstress has been with us for over 20 years and provides great alterations.
Yes, we clean and preserve wedding gowns.
If your clothes are brought in before 11am, we can have them ready by 4pm for an extra charge of 10% that same day. Typically a normal order is ready by 4pm the next day with no extra charge.

276 Manukau Road Epsom, Auckland 1023, New Zealand
Phone: (09) 5205290
E-mail: retail@roses.co.nz

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